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SMARTboard Version 10
Support Page

This page supports SMARTtech software version 10.
For Version 9.7 support, go here.

Smartboard Notebook Download For Windows 10; Can I Download Smartboard Notebook On Mac Windows 10; Can I Download Smartboard Notebook On Mac Desktop; Setting up and using Dual Display on your MacBook with the Projector or SmartBoard. Visit to download the Notebook Maestro Add-On to enable this feature in SMART Notebook desktop. Sep 22, 2021 Smartboard Notebook Download For Windows 10; Can I Download Smartboard Notebook On Mac Windows 10; Can I Download Smartboard Notebook On Mac Desktop; Setting up and using Dual Display on your MacBook with the Projector or SmartBoard. Visit to download the Notebook Maestro Add-On to enable this feature in SMART Notebook desktop.

SMARTBoard users improve in an environment of continuous mutual support.

This support page is a resource for SMARTBoard users.
The fil
es and links below should give a new or infrequent user a good start in setting up and basic use of a SMART Board.

SMART Training Opportunities

SMART’s Content Creation Seminar
August 19-21, 2009

'Attend SMART’s Content Creation Seminar
Discover how to create professional, interactive and sharable lesson activities for SMART Notebook software – participate in SMART’s Southern California Content Creation Seminar in Santa Monica, California, from August 19 to 21, 2009.
SMART is offering this seminar to select Southern California educators who have experience with SMART products and are enthusiastic about designing lesson activities to increase student engagement and participation. During the three-day event, you’ll have the opportunity to enhance your SMART product skills and create content you can share with other educators. ...'
Details and registration:
http://smarttech.com/ccs/california/

SMARTboard Training in Local 8.
Monthly Local 8 SMARTboard Orientations
Registration
is on the Learning Zone.
http://lz.lausd.net

SMARTboard training provided by LACOE
Go to:
http://ito.lacoe.edu/workshops/workshops_display.pl

Look for large SMARTtech event being planned for October, 2009. It my be located in Local 8.

Apple SMART Notebook Installation Tips
Find the Apple Operating System and Processor chip by going to “Apple Menu > “About This Mac” > Note Version and Processor.

Do the Update under an “Administrator” Login. Repeat UPDATE again until no more updates are needed.

SMART Notebook Software versions:

- 10.5.2 needs to be UPDATED to 10.5.7 so Flash can function properly.

- 10.5.7 Apples use Notebook 10 version available as of May 21, 2009.

- 10.4.11 and above on Intel Macs and above use Notebook 10 available as of May 21, 2009

Notebook

- 10.4.1 or above, UPATE to 10.4.11

- 10.4.11 on Power PC Macs needs Notebook 9.7 (Power PC chips are older processors specific to Apple – not Windows)

- 10.3.9 needs Notebook 9.5

The latest Notebook release of 10 (May 21, 2009) requires the removal of the earlier Notebook 10 folders.

An “Uninstall” icon is in each SMART Application folder. Also, certain SMART “Library” files need to be removed. Tips here . http://www.lausd.k12.ca.us/District_8/tech/files/2008-2009/RemovingSMARTMacOSX.pdf

The above file is need for removing older versions of Notebook 10 or Notebook 10 mistakenly installed on Power PC Apple computers.

SMARTtech software for Mac here . http://www2.smarttech.com/st/en-US/Support/Downloads/SBS/NBSv10MacEval.htm

Smarttech software for Mac here .

LAUSD Ed Tech Group SMARTboard support page:
http://lausdedtechpd.wikispaces.com/SmartBoard

SMARTtech Trainer support site designed for LAUSD users:
http://smarttechnologies.edublogs.org/
See links on right column for multiple training links.
As you look around, note 9.7 linksmay be mixed with 10. links on some pages.
Suggestion: use a separate compute to view the training files and Flash videos.

Amy's SMART Edublog
http://smarttechnologies.edublogs.org/

Witchita School District
Has been using SMART for over ten years and has a lot of lesson posted online.
SMART Website

Virtual Training Resource List
http://smarttechnologies.edublogs.org/teacher-resources-and-trainer-materials/ see right column

Immediate Support
Phone is the best way to get assistance.
E-mail response will be slower
Customer service
Phone 1.866.518.6791 or +1.403.228.5940
(Monday to Friday, 5 a.m. – 6 p.m. Mountain Time)
Fax 403.806.1256
Online www.smarttech.com/contactsupport

Licensing
If you have a SMARTboard:

- teachers can download SMARTboard software to their home computers
- other computers not connected to SMARTboards at school can have the software downlaeded.
- students and parents can download SMART software for home computers so homework and student work can be viewed at home.

MacMac

The key to register SMARTboard software to not be the 30 Day Trial version is the serial number found on the side of the SMARTboard. There are LAUSD district key numbers available though your Local District or Ed Tech Group ITAF.
See Flash Video on registration and more from:
http://smarttech.com/trainingcenter/material.asp
Click on the 'Notebook 10 Video'
.

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Apple has determined that a small percentage of the keyboards in certain MacBook, MacBook Air, and MacBook Pro models may exhibit one or more of the following behaviors:

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  • Letters or characters repeat unexpectedly
  • Letters or characters do not appear
  • Key(s) feel 'sticky' or do not respond in a consistent manner

Apple or an Apple Authorized Service Provider will service eligible MacBook, MacBook Air, and MacBook Pro keyboards, free of charge. The type of service will be determined after the keyboard is examined and may involve the replacement of one or more keys or the whole keyboard.

To identify your computer's model and to see if it is eligible for this program, choose Apple () menu > About This Mac. Eligible models are listed below.

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  • MacBook (Retina, 12-­inch, Early 2015)
  • MacBook (Retina, 12­-inch, Early 2016)
  • MacBook (Retina, 12-­inch, 2017)
  • MacBook Air (Retina, 13-inch, 2018)
  • MacBook Air (Retina, 13-inch, 2019)
  • MacBook Pro (13­-inch, 2016, Two Thunderbolt 3 Ports)
  • MacBook Pro (13-­inch, 2017, Two Thunderbolt 3 Ports)
  • MacBook Pro (13-inch, 2019, Two Thunderbolt 3 ports)
  • MacBook Pro (13-­inch, 2016, Four Thunderbolt 3 Ports)
  • MacBook Pro (13-­inch, 2017, Four Thunderbolt 3 Ports)
  • MacBook Pro (15-­inch, 2016)
  • MacBook Pro (15-­inch, 2017)
  • MacBook Pro (13-inch, 2018, Four Thunderbolt 3 Ports)
  • MacBook Pro (15-­inch, 2018)
  • MacBook Pro (13-inch, 2019, Four Thunderbolt 3 Ports)
  • MacBook Pro (15-­inch, 2019)

Note: No other Mac notebook models are part of this program.

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Please choose one of the options below for service. Your Mac notebook will be examined prior to any service to verify that it is eligible for this program.

The type of service will be determined after the keyboard is examined and may involve the replacement of one or more keys or the whole keyboard. The service turn-around time may vary depending upon the type of service and availability of replacement parts.

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  • Find an Apple Authorized Service Provider.
  • Make an appointment at an Apple Retail Store.
  • Mail in your device to the Apple Repair Center.

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To prepare your unit for service, please backup your data.

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Note: If your MacBook, MacBook Air, or MacBook Pro has any damage which impairs the service, that issue will need to be repaired first. In some cases, there may be a cost associated with the repair.

This worldwide Apple program does not extend the standard warranty coverage of your Mac notebook.

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If you believe your Mac notebook was affected by this issue, and you paid to have your keyboard repaired, you can contact Apple about a refund.

The program covers eligible MacBook, MacBook Air, and MacBook Pro models for 4 years after the first retail sale of the unit.